How long until I can expect my canvas to arrive?
Please allow 5/7 working days from receipt of image for delivery. If you need an express delivery, please call us (extra postage charges may apply).

Do you do any more sizes?
We offer a made to measure service. You can calculate your canvas price on the sizes and prices page and also on step 2 of the order process after you have uploaded your image.

What if I’m not happy with my canvas?
As we offer a bespoke service, we will do our best to rectify the problem. Please contact us if you have a problem.

Will the colours I see on screen be the same as the finished canvas?
We cannot guarantee this as individual monitor settings can vary.

How do I care for my canvas?
To maintain & increase the lifespan of your canvas do not expose it to continuous, strong sunlight or moisture. Do not clean with a wet/damp cloth; a light hoover with the brush attachment will get rid of any dust on the surface.

How does the shopping cart work?
Just like a shopping trolley at a supermarket, you can put things in your cart (by clicking on the ‘add to basket’ button) without having to buy them – it is just a way of holding onto things that you are interested in. You are not committed to a purchase until you take your selected item(s) through to the checkout. We use Secure Trading – the UK’s leading independent payment processor.

What happens if I wish to place an order but would rather not use my credit card online?
We will accept a personal cheque, however we have to wait 3-4 days for clearance before proceeding with your order.

Can I place an order and arrange for it to be sent to another address?
When entering your personal details you will be given an opportunity to say whether you wish to use your own address or supply a different delivery address.

How much is packaging & delivery?
All orders (within the UK) over £100.00 are FREE delivery. Orders under £100.00 are subject to a packaging & delivery charge which is £4.50. We use Citylink Express Service (where a signature will be needed on delivery) and also Royal Mail for smaller canvases. Customers outside of the UK should contact us for delivery charges.